ABC Legal: Service of Process For Litify

Jun 8, 2023 8 min read
Heather Thomas

Written by 

Heather Thomas
Director, Marketing, ABC Legal Services. Heather combines her natural curiosity and organizational skills to develop content and nurture stories at ABC Legal. A believer in good design and great brand experiences, she looks for opportunities to investigate, design, and create within the brand.

Get the ABC Legal connected app for Litify!

At ABC Legal, we’re always looking for ways to optimize service of process. This year, we’ve had some exciting integration releases as part of our initiatives to simplify service of process by allowing legal professionals who use case management systems, like Clio and Litify, to add us as an app! Clio was released at the start of year and has been well-received so far. We’re excited now, to announce our integration with Litify. On the blog, we’ll be sharing a 3-part introduction to Litify to kick things off.

  1. Service of Process For Litify

  2. The ABC Legal App for Litify: How it Works

  3. Litify, A Case Management System

Today, we’re talking about why legal professionals, especially Litify users, will be ecstatic about this new way to order service of process.

Service of Process, From ABC Legal, In Litify

The ABC Legal app was released in June of 2023. The integration streamlines service of process for Litify users, dramatically simplifying how they can order service of process for legal cases.

We're hosting a webinar as part of our introductory celebration. Join us for a quick, 20-minute presentation where we'll discuss the integration and all you need to get started!

The app allows users to place an order for service of process using existing roles and documents in any Matter. The app connects ABC Legal to an organization’s Litify account via a secure API, allowing everything a legal professional needs for service of process to be available in the case management system, from invoices and proof of service documents to updates regarding service status.

It's service of process - optimized for Litify.

What Is Litify?

Litify is an end-to-end legal operating platform built on top of Salesforce. With features like matter and intake management, document management and automation, and timekeeping and billing—plus hundreds of available integrations—Litify gives legal teams all the tools they need to run their firm like a high-powered business.

What is ABC Legal?

ABC Legal is the nationwide leader for service of process in the United States, with a network of more than 2,500 active process servers covering all 50 states. Our secure platform provides a seamless experience for legal professionals to manage service of process for their cases.

Designed with legal professionals in mind, ABC Legal enables individuals or firms to place orders in seconds and see progress live online. ABC Legal specializes in ensuring that there is additional data to support each service of process attempt that goes beyond your typical proof of service including tech-backed evidence from attempts corroborating where and when service takes place. Time-stamped GPS coordinates, photos, and descriptions from service attempts are available online, anytime.

The ABC Legal connected app brings that industry-redefining experience to Litify!

ABC Legal is more than a service of process provider. We’re experts looking to optimize service of process for everyone involved. We know you don’t want to just get a process server, you want to ensure your case succeeds and your clients are happy. Having the best service possible helps make that happen.

At ABC Legal, we deliver more than legal documents, we deliver great experiences.

  1. Deliver documents confidently
    We have more than 50 years of experience, the largest process server network in the country, and deliver more than a million documents a year. We’re in constant contact with courts, so we not only know but get affirmation about what’s working and what’s not working at courts throughout the United States. ABC Legal has the experience you need to tell your clients, with confidence, that you’ve got the best vendor possible managing service of process for their case.

    Learn more about our process servers here.

  2. Receive data and documents in Litify
    Within Litify, legal professionals can order service of process for existing Matters using Roles and Documents associated with the Matter. Subsequently, progress updates are available in Case Activities, and files, such as updated invoices and proof of service, appear in your Docrio Documents. The app saves your team time and effort while keeping everything organized in your Case Management System. It’s really that easy.

    Learn more about our app for Litify here.

  3. Get standardized pricing
    We have a straightforward approach to pricing. Our pricing starts with what you need for personal service of process and has you covered for diligent service of process. Prices vary state by state to accommodate local requirements and conditions, however, we won’t charge extra for rural or “out-of-area” work. You can choose between two speeds, standard or rush. With every order, you get 4-6 attempts (or attempts until court diligence requirements are met). *Additional fees may apply if the documents to be served are over 100 pages in length.

    Learn more about the value that ABC Legal adds as a service of process provider here.

  4. Feel the relief of real support
    Get more than what you expect from a process server with a fully-staffed support team engaging with your team. We have staff available to help you at every step and ensure your cases get the service they need for success. Know your process server is supported in the field. We vet, manage, and continually evaluate process server performance, so your team doesn’t have to worry about it.

  5. Know what's happening at every step
    What we know - you know. In addition to getting updates in Litify, you’ll have access to the full ABC Legal account experience, with all the details and communication options that entails. Customize the communications you wish to receive and how those updates get to you. Turn email notifications on or off for you or your team, add colleagues to your account, or dig into exactly what happened during service of process by reviewing the details in a thorough timeline that includes GPS data, photos, and notes from attempts.

  6. Increase efficiencies with holistic a solution
    Not sure about the service address? We have you covered. When asked where we should attempt service, simply select “Order an Investigation”. We’ll run an auto trace and start service at the best address we can find for the individual in question. ABC Legal gives you access to a team of licensed private investigators specializing in investigations for service of process, as well as custom-built automated investigations that use our data to determine which addresses on file for an individual are most likely to result in successful service of process.

Are you a legal professional currently using Litify?

Do you ever need service of process for your cases in Litify Matters?

If the answer to those questions is “yes” or is even “potentially, yes,” the ABC Legal app is for you. It’s a fast, easy, and efficient way to order service of process from the leading service of process provider in the U.S. while getting all the information you need in Litify!

What Do I Need To Get Started?

Start a conversation with us to get started. Installing connected apps in Salesforce can be a bit tricky, but we’re here to help. Connect us with your system administrator and we’ll get the ball rolling!

Wonderful! We’re excited to have you try the app. Please reach out to us here or talk to your account manager for more information.

Not an ABC customer yet?

No worries! Simply reach out to one of our experts to get started with ABC Legal. Our team will meet with you and help set up your account to maximize your experience with ABC Legal.

Don’t have either?

You don’t have to be a Litify customer to order from ABC Legal.

If you’re interested in trying us out for service of process you can order online anytime or request a consultation with one of our service of process experts!

If you are interested in Litify, you can learn more Litify as a legal software platform here.

Heather Thomas

Written by 

Heather Thomas
Director, Marketing, ABC Legal Services. Heather combines her natural curiosity and organizational skills to develop content and nurture stories at ABC Legal. A believer in good design and great brand experiences, she looks for opportunities to investigate, design, and create within the brand.
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