About ABC Legal Services, Our History and Our Team

Chief Executive Officer

A  six-sigma expert, Tim leads process improvement initiatives at ABC Legal, integrating technology with operations to benefit our customers in unique ways. 

Prior to ABC Legal, Tim had a hands-on approach as director of business process improvement, group finance manager, customer support program manager, distribution strategy analyst and financial applications administrator with Fortune 500 companies such as IBM, Whole Foods Markets and Level 3 Communications. 

Tim graduated with honors from the University of Colorado with a B.S. in Biology and Japanese. Tim received his MBA at The American Graduate School of International Management, graduating 2nd in his class. 

Chief Technology Officer

Brandon has a long career of innovating technical solutions in digital platforms with a focus on cloud-based software. Prior to becoming CTO at ABC Legal Services, Brandon worked as the CEO of Docketly, Technical Leader for Blue Jeans Network, Technical Leader at Cisco Systems, Owner of Orion Software Development, and Director of Product Development at Latitude Communications.

Chief Financial Officer

Kelsey received her bachelors and masters from Arizona State University and has been a Certified Public Accountant since 2013. She spent the first six years of her career in public accounting, working at both Pricewaterhouse Coopers and Ernst & Young in the technology, biotechnology, semiconductor, aerospace and defense, and food service industries. Prior to ABC, she was the Controller at Pro.com, a Seattle start-up in the construction industry. Kelsey has experience improving and scaling processes and procedures within organizations in high growth development stages.

Chairman & Chief Evangelist

Steve got his start in the industry in 1983 by working his way through college as a messenger and process server at ABC Legal. Steve helped launch ABC Legal’s successful PFI brand in 1994 and has overseen the expansion into California. Steve has played a significant role in growing annual revenues of $12M in 2001 to more than $100M in 2019. 

Chief Revenue Officer

As the company's first Chief Revenue Officer, Amanda brings over 20 years of experience leading sales and marketing teams to success to ABC Legal. Leveraging her extensive background in sales and marketing, Amanda has received awards for her work in creating unique strategies and solutions to best suit clients' changing needs across various industries. Prior to ABC Legal, Amanda was the Head of Global Marketing and Sales for a digital health company.

Amanda attended Auburn University and holds a degree from the University of West Florida.

Chief Experience Officer

Nick optimizes the experience of our customers to create Raving Loyal Fans.  Additionally, he generates strategies and policies associated with the goals of ABC Legal. Nick has his undergraduate degree in Business from the W.P. Carey School of Business, Arizona State University

Chief Operations Officer

Robert’s role is focused on the service fulfillment process and on improving the overall quality of our product offerings and successful resolution of orders. Robert has been part of the ABC Legal team  for over 10 years, and in the legal industry for over 15 years. 

Robert has a Bachelor Degree in Business from Cal State Hayward- College of Business & Economics.

VP of Customer Success

Nicole is a highly accomplished senior leader with comprehensive experience, empowering companies to deliver excellent customer experience and expand customer base by providing strategic functional and technical leadership. She brings goal-driven, proactive professionalism with a proven track record of building high-performing teams and effective business processes from scratch with in-built excellent leadership skills and drive for business efficiency.

General Counsel

A practicing attorney since 2009, Alexander serves as corporate secretary for the MIT Enterprise Forum NW and board member of the Seattle Good Business Network. Alexander has assisted ABC Legal throughout his career as an attorney and process improvement specialist and was integral in the design and development of the ABC Mobile application and compliance standards.

Alexander graduated from the University of Washington with a B.A. in Law, Societies and Justice, and received his J.D. from the University of Oregon with a Certificate in Intellectual Property.

Head of Human Resources

Joe joined ABC Legal in 2019 to revitalize employee experience, human resources, recruitment and payroll.  Joe has a history of tenaciously attracting top talent, having successfully recruited industry leaders in finance, marketing, education and philanthropy. His ownership of employee benefits has saved both employers and employees over $20M since 2016, while incurring zero loss in coverage for employees and zero increase in cost to employers for five years running. 

Prior to ABC Legal, Joe oversaw human resources for The Geneva Foundation and Cornish College of the Arts where he implemented diversity and inclusion programs for military personnel, resolved decades-long labor disputes and devised market-driven compensation strategies.  

Joe has a B.A. in English Literature from Central Washington University and is a Certified Senior Professional in Human Resources from HRCI. 

Account Director

Karen is no stranger to commitment and direction. Her long history with ABC Legal has earned her a great deal of leadership experience for multiple teams within the company. She is often the receiver of praise and respect among peers and clients, for her drive to provide service first.

Process Server Recruiting Manager

Mindy brings 5+ years of experience in recruiting management to ABC Legal’s service of process talent discovery. Mindy expertly leads her team and forms strong bonds with authenticity and trust.
Mindy graduated from San Francisco State University and earned her degree in Business Administration.

Director of Fulfillment

Kimberlee’s experience with ABC Legal extends from managing order entry all the way to fulfillment and more. Every aspect of operations is made more efficient through Kimberlee’s expertise, ensuring ABC Legal’s quality is at its best.

VP of Marketing

With a 10-year background in enterprise SaaS platform marketing, Aaron leads ABC Legal marketing, working closely with product, sales and partner teams to showcase the depth and breadth of value offered by ABC Legal. Bringing together design, content, web and email automation and development, Aaron is leading the charge in marketing to find new opportunities and grow ABC Legal's market share.

Aaron studied at Edward R. Murrow College of Communication at Washington State University and earned his Bachelor's degree in Advertising. 

IT Security Director

Navneet brings experiences in project management, development, testing and technical support from his previous roles with Microsoft and Amazon to drive IT and security initiatives at ABC Legal. Navneet leads his team in delivering large systems and platforms ensuring security for service of process.

Navneet graduated from Utica College and earned his Master of Science in Cybersecurity.

VP of Service Success

Amanda has taken on progressively greater leadership within the organization since starting in Investigations as a research specialist in 2017. She now leads the Service Success team to ensure that ABC Legal achieves accurate and exceptional service rate performance.

Amanda earned her BA in International Relations and Economics at Richmond, the American International University in London.

Director, Revenue Management

Tyler's years of account management experience with ABC Legal have equipped him with the skills to recognize stake-holder requirements and communicate clearly. Tyler continues to build strong bonds with all of ABC Legal's customers and ensures on-time deliverables.

Tyler Graduated from Southwestern Oregon Community College with an Associate of Arts degree.

Process Server Success Director

Matt’s focus is on the success of ABC’s process servers, and the teams that support them. He started at ABC in 2017, and has held a variety of roles throughout the operations departments. He brings experience in aerospace and medical industries with a focus on process design to continue improvements for ABC Legal.

Matt has a B.S. in Manufacturing and Supply Chain Management from Western Washington University.

Filing Performance Manager

CR secured himself as a leader by relentlessly pursuing speed and quality early on. He is accomplished in automating eFiling and fulfilment, utilizing his development skills to reduce timelines for ABC Legal’s performance. CR drives his team towards success by providing support and encouragement, all while challenging the team to reach new heights and rethink strategies to improve processes.

Director, Sales Enablement

As Director of Sales Enablement at ABC Legal, Nadya leverages her ten years in the legal space to provide new clients with a seamless experience identifying ways to help improve efficiencies and save money. Her leadership includes guiding the enterprise sales and onboarding teams and overseeing critical government contracts. Nadya leads the enterprise sales and onboarding teams and oversees government contracts. Nadya’s expertise is backed by an ABA-approved Paralegal certification, reflecting her dedication to the field and maintaining professional standards.

Originally from Russia, Nadya has embraced the Pacific Northwest since 2005. Her international background enriches her approach, making her an invaluable asset to ABC Legal and our diverse clientele.