The COVID-19 pandemic has removed any doubt that for firms to remain competitive in 2021, they must embrace and invest in technology that will better serve the customer and reduce costs.
An ideal justice system is one that is accessible to everyone. Proponents of access to justice believe that people should have equal rights to courts and representation. At the very least, they should be entitled to information and services to be able to make informed decisions around court processes. Technology
Using customer relationship management (CRM) tools, electronic payments, calendaring, notification services, e-filing, and even e-signing are some of the technologies law firms have been slow to adopt.
Spurred by the challenges of the COVID-19 pandemic, justice systems worldwide have quickly begun to adapt their services to meet legal demand with emerging legal technologies.
The coronavirus pandemic has removed any doubt that for firms to remain competitive in 2021, it’s time to embrace and invest in technology as a way to reduce costs and improve customer focus.
With a vaccine roll-out in progress and expected to increase in the coming weeks, most Americans can’t wait to return to normalcy, but the impacts of the COVID-19 pandemic are expected to stay with us for quite some time, and litigation is no exception.
There is a growing awareness around the current limitations of the courts, particularly around the lack of equal access to the legal process for all who fall within a given court’s jurisdiction.
As courts around the world look to lesson caseloads due to COVID-19, the use of SMS text messages is becoming increasingly popular as a means to notify and effectively keep defendants out of jail.
Aaron Ellazar
aellazar@abclegal.com