Frequently Asked Questions
Quick answers to common questions about pay, support, timing, and more. Start here if you're stuck or unsure where to look.
Payment & Financial FAQs
General Process Serving Questions
- How Many Attempts Should I Make Before Requesting an address be Non-Served?
- Can I claim jobs and areas that are further away from me?
- The subject is bedridden, should I still serve them?
- Customer rules state not to serve at subject’s place of employment and the service address is a business. What should I do?
- What should I do if a job is pending review?
- Is ABC Legal asking me to do Private Investigation work?
- I’ve previously attempted this address for a different order and the subject does not reside, do I have to attempt this location again?
- A resident stated that the subject does not reside, what next?
- Everything You Need to Know About Due Diligence & Non-Service
- Common Questions About Serving Businesses
- A defendant wants to meet me somewhere. What should I do?
- Challenges and Considerations in Attempting Service
- Why Has My Work Slowed Down?
- I'm not able to attempt an address due to weather conditions. What should I do?
- I am serving in Utah: Why am I unable to claim business jobs ?