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Serving During COVID-19

Safety is paramount

The impact of the COVID-19 outbreak varies greatly from state to state, and community to community. As ABC begins to re-enter markets where process servers and customers have agreed to resume work, it is important that you take the proper steps to protect yourself and those you interact with. 

When service resumes, the following steps to reduce risk of transmission are required of all process servers when printing, organizing, or delivering documents for ABC Legal. 

If you are feeling ill at all, or have interacted with someone confirmed to have COVID-19, please cease all service activity until at least 24 hours after symptoms have subsided (without symptom reducing medication). Contact us for help organizing your work in progress.

Final Cut PPE Package Education

Requirements for Serving Documents from ABC Legal

Document Preparation

1. Printed in a Controlled Environment

All documents should be printed in a clean work space while wearing gloves, face masks, and other protective gear. Hands should be thoroughly washed for at least 20 seconds with soap and water before putting on any protective gear. 

2. Sealed at Time of Printing

As soon as is practical following printing, each set of documents should be sealed in a plastic protective covering.

3. Mandatory Quarantine

Following sealing, documents should not be reopened and should not be served for a minimum of 24 hours. This quarantine period helps reduce the viability of viral matter trapped within the plastic covers. 

Procedures in the Field

1. Daily Health Screenings

Process Servers should perform a self-check before engaging in work activities to confirm that they are not symptomatic or have been recently exposed to those who have been symptomatic.

2. Personal Protective Equipment

Process Servers should wear a face mask and gloves when printing, organizing, or delivering documents.

A Cloth Mask

A proper face mask or covering should fit snugly, be secured with ties or ear loops, include multiple layers of fabric, allow for ease of breathing, and be able to be laundered (daily). The mask is intended to protect other people in case you are infected, so it should be worn when exiting your vehicle or approaching a service location. You should not attempt to obtain a face mask meant for a healthcare worker, as those resources should be preserved for them. If you have difficulty obtaining proper protective coverings, please reach out to us and we will attempt to assist. 

Gloves

Gloves help minimize the risk of spreading germs from surface to surface or individual to individual and should be worn anytime you are out serving or handling documents you intend to deliver

3. A Clean Hands Working Environment

Process Servers are expected to wash their hands regularly and/or use hand sanitizer. Process servers are expected to maintain a clean working environment by using anti-viral cleaning products regularly. 

4. Distanced Greeting

Process Servers should knock, then retreat a minimum of eight feet from the doorway. If eight feet is not possible (such as in an apartment complex), Process Servers should retreat the maximum distance possible under the circumstances.  

5. Ranged Identification

Process Servers should conduct identification at a distance, requesting confirmation of residency and confirm identity as normal. 

6. Short Advance to Serve

If service is appropriate, Process Servers should take one step forward and place the sealed documents on the ground (maintaining 6 feet of distance), identifying them as legal documents. 

7. Retreat and Observe

Process Servers should then retreat to at least eight feet away again and allow the subject to retrieve the sealed documents in view. Process Servers should remain present until they can visually confirm the documents have been retrieved. 

 

 

Additional Tips:

Watch the Surgeon General make a cloth mask out of a T-shirt

Proper Removal of Gloves

Gloves, once used, are contaminated and should be removed by grabbing a portion of the glove near the wrist, pulling away, and then placing this glove in the unremoved one. The second glove should be removed by sliding fingers under the glove and pulling away, trapping the first glove