Reporting Vacant Property

There will be times where a property appears vacant and you will need to update an order with this information

While we always attempt to set our server up with the best information possible, you may come across a an address that appears vacant. In cases where a property is vacant you will need to record this information on the order.

Here is a quick video showcasing some examples you may come across on a service attempt:


Vacancy Confirmation Final Cut 2

What To Look Out For

Some locations will appear more obviously vacant than others. No matter how certain you are on a residency's vacancy, check with a neighbor to confirm. Also to better determine if the address is vacant check the following:

  • Is the address completely Empty Inside?
  • Is the address's meter off?
  • What has the Neighbor, Property Manager, or even an On-site worker said about the status of the address?
  • Is the property substantially overgrown?
  • Are there piles of mail in the mailbox or at the front door?
  • Is there a Real Estate Lockbox securing any access to the front door?
  • Is there a Vacancy Notice posted on the front door?
  • Is the specific address an Empty Lot confirmed by checking neighboring properties?

The answer can be yes to any number of the questions above. You will be able to fill out all of these options in ABC Mobile.  

Why Is Vacancy Important?

We will have sent a server to an address with a strong expectation that the documents can best be served there. If new information is acquired that service is no longer a strong possibility at the specified address, the order needs to be updated.

Our customers need to be made aware so they can choose a new course of action. The initially provided address also needs to be double checked and deemed not serviceable on our end.

Generally, it is better to report as much information as possible than to report too little, so we can record a detailed citation of vacancy.