A Simple Process
Occasionally, you may come across a job where you know the person you are serving, have tried to serve the defendant before and they asked you not to return to their property, or the serve is down a road your vehicle cannot safely handle. In these events, you can reach out and ask us to reassign that job for you.
Simply send a request to Contact ABC with the tracking number of the relevant job and tell us that you would like it out of your list of serves. If it is in one of your assigned areas let us know the reason you need it reassigned so that we can take appropriate steps to serve the job.
Include all the work you need reassigned in a single email.
You can also request that work be reassigned if you have released an area and no longer want to work that area or if making the trip is lowering your efficiency.
Pay on Resolution
You will not be paid for any job that you ask to be reassigned.
Since we only pay for resolutions, and not attempts, we encourage you to tell us you need something reassigned as soon as possible. Timeliness is also an important aspect of service of process, and if the order needs to be reassigned we need to do so as soon as we can.