How do I set up direct deposit? How do I change my bank account information?

Simple, just fill out an EFT (Electronic Funds Transfer) form using PactSafe.

How do I update my W9?

Select the following link to update your W9 using PactSafe.

When do proofs queue for pay?

Each time ABC Legal processes a proof they have received, pay is scheduled to go out on the next payment to the process server. See also: Proofs of Service; Submitting Proofs

Where can I see my pay history?

With each payment a remittance document will be included listing all the services included.

A history of payments is included in ABC Mobile under the Earnings section. 

When do process servers get paid?

If you are on direct deposit:

Pay is processed every Tuesday and Friday, and includes all proofs processed by ABC Legal as of the previous day. A remittance document will be sent to you listing each job that you will be paid for and the amount. Pay is posted to your financial institution, and the funds become available when the financial institution finishes processing.

If you receive paper checks:

Checks are cut on the 1st and 15th of each month or, if that day is a weekend or holiday, on the first business day following. Checks include all proofs received as of the previous business day. They are mailed to the address accounting has on file for the process server. Checks will include a remittance breaking down where the pay on the check is coming from, and typically take 3-5 days to arrive.

Concurrent Service

If documents for more than one defendant are delivered to the same address at the same time, or if multiple cases are being delivered to the same defendant at the same address and time, pay is slightly altered. You will receive full pay for the first service, and each additional service will be paid out at 50%. For instance:

I had documents to serve on Jane Fonda and John Fonda at 633 Yesler Way, Seattle, WA. I spoke with a woman who identified herself as Jane Fonda, and verbally confirmed that John Fonda was a current co-resident of hers. I gave both sets of documents to Jane Fonda and entered the services separately in ABC Mobile. My typical rate is $16 per resolution, so I should expect to be paid $16 for serving Jane and $8 for serving John for a total of $24.

RUSH Orders

We charge extra, and pay extra, for RUSH orders. For this reason, expectations are higher. Attempts must be made every 24 hours and, if possible, on the same day you print out or receive the documents.