Process Server Resources

Personal Service

The Most Bulletproof Form of Service

Personal service is the act of physically delivering documents directly to the named subject. This is the preferred method of service, which involves the following:

  • A verification of identity. This can take the form of the subject stating their name when asked, responding in the affirmative when named, a physical confirmation (if photographs are provided), or a check of identification documents.
  • Clarification is key! Ask direct questions that require answers without room for interpretation. "Are you (servee's full name)?" is a great, direct way to confirm identity.
  • The named subject, once identified, physically takes the documents in hand.

Note: Do not serve individuals who apparently suffer from a permanent hardship (terminal illness, mental disability, or other serious medical conditions) or reside in a nursing home or convalescent facility.

See also: Substitute Service and Other Types of Service