Policies and Procedures
Serving a Collections Summons and Complaint
Personal Service or Post
In Indiana you can serve a Summons and Complaint for a Collections case via Personal Service, or, if no one answers the door, posting the documents following these instructions.
If the documents are posted, you must mail an additional copy of the documents to the defendant. You will need to write the date of mailing on the proof of service. Mailings should be sent as soon as possible (within 1-2 days of posting).
Envelopes for mailing are obtained through ABC Legal. They will come with pre-paid postage and will be marked “Personal and Confidential”.
Since a service for a Collections case will always involve one trip, they are paid out at $10 per resolution.
Receiving a New Address
If you are provided with a new address by a resident while serving a Summons and Complaint for a Collections case, you can still add that address following these instructions, and make attempts at that new location that same day.
Arriving at a Secured Building
If you arrive at a Secured Building and cannot gain access to the building. Then submit a Bad Address, select the appropriate building descriptors, and then on the Result page select "Other", and type "Unable to gain access to secured building."