Jobs Pending Review

Any time an order needs to be reviewed on our end, we will let you know by placing that order under the instruction as “Pending ABC Review” or “Hold pending review of non-service.” These orders are regularly reviewed within 48 hours. 

Types of Review 

  • Missed Requirement: When any requirement is missed on a service, we will want to review the order before generating the proof of service.  
  • Initial Review: Every process server goes through an Initial Review Period during which all services will be manually reviewed.  
  • Further Investigation: In some scenarios we will review an order to create an opportunity to provide additional guidance.

What should I do?

If you see a review instruction in ABC Mobile, then we are already looking at the order and you should have a proof to sign or further instructions shortly.

No action is necessary of you at this time.