Policies and Procedures
Substitute Service Rules:
- Substitute service may be performed on a recipient that is both a co-resident to the defendant AND is at least 18 years of age. Do not perform substitute service until you have verbal confirmation of all of the above criteria.
- Prince George and DC counties do not allow Jane/John Doe substitute service. You must have the first and last name of the recipient.
Timeline for Service:
The state of Maryland requires that service documents be delivered in a very short window, and by the time they are in the servers hands there are normally only a few weeks left. It is therefore important that ALL jobs be attempted within 48 hours of receipt and that subsequent attempts be made within 48 hours of each other. Attempts for RUSH orders must be made with 24 hours of each other.