Policy and Procedure
ABC Legal is defined by our commitment to honest and accurate service of process.
A process server's account can be deactivated on a temporary or permanent basis if:
- A process server violates their contract or ABC Legals's Guidelines and Expectations. Activity by a process server that causes the integrity of ABC Legal to be questioned will be addressed. Occasionally the determination is made to end our contractual relationship based on these findings.
- A process server neglects their orders for an unreasonable period of time. Timeliness is integral to efficient service of process.
- A process server consistently fails to meet minimum levels of quality in their work, such as regularly failing to serve orders
ABC Legal reserves the right to deactivate a process server's account with or without cause.
We understand that this can be a frustrating experience. The decision to deactivate a process server’s account is made because law firms rely on successful service of documents in order to progress a case.