Managing Your Availability as an Independent Contractor
As an independent contractor, you control your schedule. If you plan to take time off or know you won't be available to make attempts, follow these steps to avoid disruptions:
If You’ll Be Away for 5 or More Days
- Pause Auto Dispatch: Turn off Auto Dispatch in ABC Mobile at least a day before your time off to prevent new assignments. A green icon means it's ON, and a red icon means it's OFF.
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- Resuming Work: When ready to return, select Resume in Auto Dispatch to start receiving jobs in your assigned areas automatically.
⚠️ Please note: Process Server Support will no longer remove assigned work. If you have planned time off upcoming, please plan accordingly to ensure all assigned work is completed prior to your absence.
If you are unable to complete your assigned work before your time off and are unable to make service attempts for more than five days, cases may be reassigned by the Performance Team to ensure timely service.
If You’ll Be Away for 1-4 Days
No action is needed—leave Auto Dispatch on, and work will continue to be assigned as usual. By planning ahead, you can ensure a smooth workflow while maintaining flexibility in your schedule.