ABC Legal Services Welcomes Radley Angelo, Head of Customer Success

ABC Legal Services is proud to welcome Radley Angelo as our new Head of Customer Success. Radley holds a Computer Science Degree from the University of California-San Diego with a minor in Literature/Writing. Before joining ABC Legal Radley was the co-founder and CEO of Spark Creative Tech, a leading enterprise software development firm with a focus on drone and robotic technologies based out of San Diego. Clients included Microsoft, General Electric and Lockheed Martin, to name just a few. Radley and his team delivered and supported complex, well integrated software products across the clean energy, construction and environmental monitoring verticals and led field deployments around the globe. Prior to Spark, Radley filled a number of roles including Software Engineer at National Geographic and a Research Associate at Qualcomm Institute at the University of California- San Diego.

Bootstrapping and growing his last business over seven years cultivated a deep fascination with internalizing the customer journey. From rapid prototyping to scaled enterprise deployments, Radley’s history of successful partnerships was built on forging trust and mutual understanding, all skills Radley is excited to bring to ABC Legal in his new role.

Radley Angelo

Radley will be tasked with analyzing various teams and business units within our organization to identify optimizations that will ultimately yield more successful and timely outcomes for our customers. Much like a large puzzle where all the pieces must fluidly fit together in order to create one large, cohesive masterpiece for our customers, Radley will be our new resident enigmatologist, guiding a team of problem solvers tasked with taking a laser look at systemic issues worthy of operational changes, not just band aid fixes. With implications across the board on how we can benefit customers, Radley explains it best, “there are so many exciting aspects to this role, from product like the new customer dashboard to workflows and training. The opportunity to take a 10,000 foot view and find improvements is key to ABC’s successful and rapid scaling efforts currently underway. End-to-end is where we have the greatest opportunity to change, experiment and produce a better product for customers.”

“I’m really excited to dive into a new industry and bring my skills from previous businesses to create meaningful and successful customer experiences. Collaborative team work with passionate co-workers is where I thrive, and I’m glad to have found the family at ABC Legal!” -Radley Angelo

ABC Legal is the industry leader in the legal services space. As customers demand more insight into our process, it’s key that we cultivate the internal resources to keep our ear to the ground and anticipate what’s next for our customers. With innovative, creative minds like Radley Angelo at ABC Legal Services we can continue to not only meet the ever-changing needs of our customers-but exceed them.

About ABC Legal Services

ABC Legal is the nation’s leading service of process and court filing company and is the official process server to the U.S. Department of Justice. Docketly is a subsidiary of ABC Legal, providing appearance counsel on a digital, custom-built platform that smoothly integrates with our applications and services. ABC Legal’s applications are cloud-based and compatible for use on desktop, browser, and smartphones. Our solutions and digital approach ensure process server partners, law firm customers, and their clients save valuable time and resources when serving legal notices safely and with maximum compliance, control, and transparency. ABC Legal is based in Seattle, WA, with more than 2,000 process servers throughout the U.S., as well as internationally in more than 75 countries. To learn more about ABC Legal, our solutions, and subsidiary company Docketly, visit www.abclegal.com

 

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